About Us
Our Mission
To support clients in meeting basic needs so all in our community can reach their potential.
Our Vision
Clive Community Services will be a recognized leader in responding to multiple needs of families/individuals and linking them to resources that enable them to become healthy and productive members of our community. CCS is uniquely committed to meeting the needs of immigrant communities and seeks to facilitate their adjustment to our neighborhood and enhance their quality of life.
Values
Respect
We treat every person with dignity, compassion, and care, honoring their individual needs and experiences.
Cultural Appreciation
We welcome people of all backgrounds and value the traditions, perspectives, and experiences that enrich our community.
Integrity
We act with honesty, accountability, and transparency as we serve our neighbors and steward community support.
Service
We respond to essential needs with practical assistance, compassion, and a commitment to helping others.
Collaboration
We work alongside volunteers, partners, and neighbors to connect people with resources and strengthen our community.
Our Beginning:
Clive Community Services was approved as a 501(c)3 non-profit corporation on December 9, 2014 and opened its doors in August 2016. It was founded by Linda Shanks, Chad Whitmore, and Stephanie Horak in response to a growing level of need in the Crestview School neighborhood.
The number of families in need of our services in Clive has grown exponentially over the last decade. For example, in 2002, 7% of Crestview School of Inquiry students were on free and reduced lunch. Now that number is over 70%. The east section of Clive has the largest percentage of these students and their families. Our location, within walking distance of Crestview School of Inquiry, is convenient for many in the neighborhood.
As Clive continues to grow, we feel that we should be taking care of our citizens with services including food, clothing, educational services and a free clinic.
Monetary donations are tax-exempt.
Partner Agencies:
Clive Community Services is a DMARC (Des Moines Area Religious Council) food pantry.
Our Free Clinic is affiliated with Free Clinics of Iowa.
We also work with West Des Moines Community Schools.
Board of Directors:
Clive Community Services Board of Directors provides strategic vision and monitors CCS’s fiscal and operational integrity. The current members of the board are:
Stephanie Horak
President
Dee Mankle
Vice President
Jenny Easler
Secretary
Lu Anne Gafford
Treasurer
Julie Cirksena
Doug Hoyng
Noreen O’Shea
Mike Schmidt
Leslee Sheffield
Kristine Stone
Chad Whitmore
Linda Shanks
Immediate Past President
Staff:
Shelby Chavez-Chun
Executive Director: Clive Community Services Staff
Documents
Explore Clive Community Services’ organizational documents, including board information, our strategic plan, and annual reports. Select a document below to learn more about our work and impact.
Privacy
Clive Community Services will protect the privacy of all clients by following DMARC privacy policies.
If you have questions or concerns regarding this statement, contact our site coordinator at
director@clivecommunityservices.com or by postal mail to:
Clive Community Services
FAQ
In case of inclement weather, we may close. Please call ahead or check our web site and Facebook page. We will contact volunteers scheduled to work that day to notify them.
Every month, households can visit any DMARC food pantry location to select a three-day supply of nutritionally balanced food and personal care items, dependent on family size. Clients can return to visit our Anytime Room for a limited supply of food.
About 85% of our clients are two-parent households with at least one parent working and small children in the home. They are people who are trying but for one reason or another are unable to make ends meet.
We provide food for children, older adults, young families, immigrants, refugees, students, veterans, single parents, homeless individuals, and moderate-income families who are facing any number of crises. Our policy is if you need assistance, we are here to help.
There are no income or residency guidelines to receive food from the DMARC Food Pantry Network. We ask that you provide a photo ID for all adults receiving food and other identification for children.
Bring a photo ID for every adult member of your household and some form of ID for all children in the household. Acceptable forms of ID include: Government issued picture ID (foreign or domestic), passport, social security card, school ID, Title 19 card, medical card, health insurance card, birth certificate, court document, or document from the state of Iowa or Polk County Human Services.
ID’s are required for the adult visiting the pantry and requested for each member of the household that you are requesting the DMARC monthly food package for. However, a limited amount of TEFAP food is available without ID’s by completing a self-declared income form once per year. You may return monthly. You may also visit our Anytime Room without showing ID.
Clive Community Services is a no boundaries pantry. There are no residency requirements to use our pantry.
Donor Recognition
Clive Community Services would like to thank the many businesses and organizations who have made contributions in the last year:
- Creative Perfection – Graphic Design | Billi Hughes | www.creativeperfection.com
- Andrew Giving Fund
- Bombas
- City of Clive
- Clive Chamber of Commerce – Emerging Leaders Group
- Clive Community Foundation
- Clive Fire Department
- Clive Library
- Clive Lions Club
- Conference Event Management
- Culver’s of WDM
- Deerfield Retirement Community
- Fareway
- Free Clinics of Iowa
- Global Gardeners – Graham Johnson
- Great Southern Bank
- Hoyng Insurance Group
- Indian Hills Junior High – Students, Families, and Staff
- Kelli Kerton, State Farm Agent
- Luana Savings Bank
- Lutheran Church of Hope
- MGIC
- Nebraska Furniture Mart
- Polk County
- PDM
- Principal Charity Classic
- Red Boot Beverage
- Seeds of Faith Early Learning Center
- Stuff Etc
- Variety – the Children’s Charity
- Veridian Credit Union
- Walter Construction
- WDM Elks Lodge
- West Bancorporation
- West Des Moines Community Schools – Personal Care Drive
- Woodlands Creek Active Retirement Community
Non-Discrimination Policy
Clive Community Services does not engage in discrimination or harassment against any person because of race, color, religion, sex, national origin, ancestry, age, order of protection order, genetic information, marital status, disability, sexual orientation (including gender identity), unfavorable discharge from the military, or status as a protected veteran, and will comply with all federal, state, and local nondiscrimination, equal opportunity, and affirmative action laws, orders and regulations.
USDA: In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
- mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue SW, Washington, D.C. 20250-9410;
- fax: (202) 690-7442; or
- email: program.intake@usda.gov
This institution is an equal opportunity provider.